Sign a PDF with true-Sign V and Adobe Acrobat Reader
Prerequisites
Adobe Acrobat Reader
PDF document to be signed
Mobile authenticator application
Note
Your location determines which mobile authenticator you can use. Review set up two-factor authentication (2FA) to configure your mobile authenticator.
Review and sign
Right-click on the file you want to sign.
Select Open with > Adobe Acrobat Reader.
In Adobe Acrobat Reader, navigate to: More Tools > Certificates.
Select Certificates.
In the certificates toolbar on the top, select Digitally Sign.
Drag a rectangle with the mouse where you want the signature to be placed.
In the new dialog box for certificate selection, select the certificate you want to use, then select Continue.
Note
You may adjust the appearance of the signature before it’s placed on the document in this dialog box.
Select Sign.
Note
Update the file name to differentiate the signed PDF from the unsigned one.
Navigate to your mobile authenticator application to complete 2FA and confirm your identity.
Note
For Go>Sign Mobile:
Navigate to Go>Sign Mobile application > Authorization request > select Authorize.
For Google Authenticator, Microsoft Authenticator or Okta:
Enter the six-digit code provided in your mobile authenticator application.
Troubleshooting errors
The following error may occur while signing:
The request is missing a required parameter.
Solution
This error can occur for various reasons. For more information, check the Audit logs.