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Manage alerts

The alerts tool in your DigiCert application lets you control how your admins and teams are informed about critical events and activity in your DigiCert-managed environment. With alerts, you configure and manage system alerts and event notifications across your DigiCert security services.

  • View available alerts and choose which ones to enable.

  • Specify who should receive notifications.

  • Customize the notification message.

Each alert is tied to predefined conditions—such as a specific event or change in your environment. When conditions are met and an alert is triggered, the alert sends a message to the people or systems you've configured for that alert. You can the alert information to specific users, roles, or teams by way of direct email or through messaging platforms such as Slack. The alert can also generate tickets in incident tracking platforms such as ServiceNow. Additionally, you can customize the message or ticket details for your business needs.

Where do I manage alerts?

Alerts are currently available only for DigiCert​​®​​ Trust Lifecycle Manager, and is integrated in the Trust Lifecycle Manager portal.

To view and configure the alerts available in Trust Lifecycle Manager:

  1. Sign into Trust Lifecycle Manager.

  2. Go to Policies > Alerts.