Support (SS)

Support is a system scope (SS) role for support teams responsible for assisting users with account setup and signing.

System users can't perform cryptographic actions and sign. See Account user permissions.

Permissions

The Support role contains the following permissions:

Category	Permission	Description	Notes
User settings	Default	View their own user profile and generate their own API key and client authentication certificate in DigiCert ONE.
Account settings	View health	View app health (API).
Audit logs	View audit log	View audit and signature logs.
Audit logs	Export audit logs	Export audit and signature logs.	`View audit log` is required as an additional permission to export audit logs.
Certificates	View certificate profile	View certificate profile details in the account.
	View certificate template	View certificate template details in the account.
	View certificate	View certificate details in the account.
Keypairs	View keypair	View keypair details in the account.
Releases	View release	View releases in the account.

In this section: