Data synchronization and visibility delays

Problem

After connecting an organization, not all data is visible.

Cause

Initial data synchronization is still in progress.

Solution

Wait at least 3 minutes, then refresh the application.

Problem

A repository was added, removed, or updated, but changes aren’t visible.

Cause

Repository updates are processed asynchronously.

Solution

Wait at least 8 minutes, then refresh and check again.

Problem

You performed an action, but progress or results aren’t visible.

Cause

Background processing may still be in progress.

Solution

Wait at least 8 minutes, then check again.

Problem

Code analysis data doesn’t appear or appears outdated.

Cause

Code analysis results refresh on a scheduled interval.

Solution

Problem

SBOM information isn’t visible or appears outdated.

Cause

SBOM data refreshes periodically on a scheduled interval.

Solution

Problem

A webhook-related issue remains unresolved.

Cause

Webhook delivery retries are handled automatically in the background.

Solution