Rerun failed post-processing scripts in DigiCert Trust Assistant
In DigiCert® Trust Assistant version 1.1.5 and above, users have the ability to rerun post-processing scripts that failed during the certificate installation process in DigiCert® Trust Lifecycle Manager.
Use this feature to address common script execution issues without the need for certificate revocation and reissuance.
How does it work?
DigiCert Trust Assistant manages the failed post-processing script data by securely storing them in its cache, located under ~/.digicert-trust-assistant/cache/postscripts:
The expiration duration for each of the cache entries is set for a total of 14 days.
Users can rerun failed scripts at any time until the cache entry expires.
If it detects one or more certificates with failed post-processing scripts in its cache, DigiCert Trust Assistant notifies users via:
An operating system notification at app launch.
A banner message when viewing the certificates in the respective keystore.
Rerun a failed script
To rerun a failed post-processing script from the DigiCert Trust Assistant dashboard:
Locate the target certificate that had failed scripts. Sorting the certificates by their validity period can help identify them.
Open the actions (three dots) menu for the target certificate and select the option to Rerun failed scripts.
Select one or more failed scripts to rerun:
If the rerun results in another failure, DigiCert Trust Assistant displays an error message indicating the reason for failure.
Upon successful rerun, DigiCert Trust Assistant remove the failed script entry from its cache.
Important
Fix any underlying issues with the failed scripts before attempting to rerun them, otherwise the scripts may fail again. For detailed troubleshooting tips, see Troubleshoot post-processing scripts.