Skip to main content

Manage enrollments

From the Inventory > Enrollments page in DigiCert​​®​​ Trust Lifecycle Manager, you can manage all the certificate enrollment requests in your account, including those that use the Enrollment Code or Manual Approval authentication methods.

  • To manage a single enrollment, select actions from the rightmost table column. Or, open the enrollment and select the actions from the top-right of the details page.

  • To bulk manage multiple enrollments, select them in the table and then select a bulk action from the table header.

Enrollment management actions

Available management actions depend on the authentication method plus the enrollment status, CA type (private or public), and your user role. The following sections present the possible actions by authentication method.

All authentication methods

For all enrollments, you can:

Action

Description

Review enrollment

View the enrollment details. Alternatively, select the Seat ID for the enrollment to view the details.

View audit trail

View the audit logs for the enrollment.

Enrollment codes

For enrollments that use the Enrollment Code authentication method, you can:

Action

Description

Enrollment code and URL

View the enrollment code and URL (private CAs only).

Reset enrollment

Reactivate an expired enrollment code.

Unlock enrollment

Unlock an enrollment that has been locked due to the maximum number of authentication attempts being exceeded.

Manual approval

For enrollments that use the Manual Approval authentication method, you can:

Action

Description

Approve enrollment

Approve an enrollment request.

Reject enrollment

Reject an enrollment request.

Resend enrollment

Resend an enrollment request.

Resend approval email

Resend the approval email for an enrollment request.

For manual approval enrollments with Pending status, additional management actions are available from the Enrollment details page:

Action

Description

Change status

Use the dropdown at the top of the Enrollment details section to change the enrollment status between Pending and In Progress. The latter status indicates the enrollment approval is being worked on and disables pending alerts in the meantime.

Add internal notes

Use the button in the Internal notes section to add comments about the status of the enrollment approval process. These notes are only visible to other admins in Trust Lifecycle Manager.