Manage enrollments
From the Inventory > Enrollments page in DigiCert® Trust Lifecycle Manager, you can manage all the certificate enrollment requests in your account, including those that use the Enrollment Code or Manual Approval authentication methods.
To manage a single enrollment, select actions from the rightmost table column. Or, open the enrollment and select the actions from the top-right of the details page.
To bulk manage multiple enrollments, select them in the table and then select a bulk action from the table header.
Enrollment management actions
Available management actions depend on the authentication method plus the enrollment status, CA type (private or public), and your user role. The following sections present the possible actions by authentication method.
All authentication methods
For all enrollments, you can:
Action | Description |
|---|---|
Review enrollment | View the enrollment details. Alternatively, select the Seat ID for the enrollment to view the details. |
View audit trail | View the audit logs for the enrollment. |
Enrollment codes
For enrollments that use the Enrollment Code authentication method, you can:
Action | Description |
|---|---|
Enrollment code and URL | View the enrollment code and URL (private CAs only). |
Reset enrollment | Reactivate an expired enrollment code. |
Unlock enrollment | Unlock an enrollment that has been locked due to the maximum number of authentication attempts being exceeded. |
Manual approval
For enrollments that use the Manual Approval authentication method, you can:
Action | Description |
|---|---|
Approve enrollment | Approve an enrollment request. |
Reject enrollment | Reject an enrollment request. |
Resend enrollment | Resend an enrollment request. |
Resend approval email | Resend the approval email for an enrollment request. |
For manual approval enrollments with Pending status, additional management actions are available from the Enrollment details page:
Action | Description |
|---|---|
Change status | Use the dropdown at the top of the Enrollment details section to change the enrollment status between |
Add internal notes | Use the button in the Internal notes section to add comments about the status of the enrollment approval process. These notes are only visible to other admins in Trust Lifecycle Manager. |