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DigiCert Europe 2024 maintenance schedule

To make planning your certificate, services, and platform-related tasks easier, here is the DigiCert Europe 2024 maintenance schedule. We keep this schedule up to date with all maintenance information, including details about how maintenance will affect your services.

Important

Are you looking for the DigiCert Global 2024 maintenance schedule?

The Europe schedule applies to the following DigiCert platforms and services:

  • CertCentral®Europe

  • DigiCert ONENetherlands and Switzerland

    • DigiCert® Account Manager

    • DigiCert® CA Manager

    • DigiCert​​®​​ Document Trust Manager

    • DigiCert​​®​​ IoT Trust Manager

    • DigiCert​​®​​ Software Trust Manager

    • DigiCert​​®​​ Trust Lifecycle Manager

  • QuoVadis®

  • Online Certificate Status and Timestamp Services

What can I do to prepare for these maintenance windows?

Plan your certificate-related tasks accordingly:

  • Schedule high-priority orders, renewals, reissues, and duplicate issues outside the maintenance windows.

  • Expect interruptions if you use APIs for immediate certificate issuance and automated tasks.

  • Subscribe to the DigiCert Status page for live maintenance updates. This subscription includes email alerts for when maintenance begins and when it ends.

  • Contact your account manager or DigiCert Support if you need more information regarding these maintenance windows.

2024 Europe maintenance schedule

Dates and times are subject to change. Service announcements are sent before changing or adding maintenance windows.

Table 1. Scheduled maintenance for 2024

Date

Time

Notes

Saturday, January 6

16:00 – 18:00 UTC

Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.

What can I do?

Plan accordingly:

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.

  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.

  • Subscribe to the DigiCert Status page for live maintenance updates, including email alerts for when maintenance starts and ends.

Services will be restored as soon as the maintenance is completed.

Saturday, February 3

16:00 – 18:00 UTC

QuoVadis services maintenance-related downtime

During the two-hour maintenance window, some QuoVadis services will be down for approximately 10 minutes while we do infrastructure-related maintenance that requires server restarts.

Affected Services:

  • Sealsign signing service

  • TrustLink Switzerland instance

  • TrustLink Netherlands instance

  • ADSS signing service Netherlands instance

  • Certlookup

API notes

  • APIs will return "503 services unavailable" errors.

  • Requests placed during this window that receive a "503 services unavailable" error message will need to be placed again after services are restored.

What can I do?

Plan accordingly:

  • Schedule high-priority certificate-related tasks and document signings before or after the maintenance window.

  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.

  • Subscribe to the DigiCert Status page for live maintenance updates, including email alerts for when maintenance starts and ends.

Services will be restored as soon as the maintenance is completed.

Saturday, March 2

16:00 – 18:00 UTC

Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.

What can I do?

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.

  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.

  • Subscribe to the DigiCert Status page for live maintenance updates, including email alerts for when maintenance starts and ends.

Services will be restored as soon as the maintenance is completed.

Tuesday, March 12

03:00 - 05:00 UTC

Critical Document Trust Manager Netherlands location maintenance

DigiCert must perform critical maintenance on the ADSS signing service in our Document Trust Manager Netherlands location. During this time, Document Trust Manager and its ADSS signing service will be down for approximately 90 minutes.

How does this affect me?

The maintenance starts at 03:00 UTC. From 03:00 to 04:30 UTC, our Document Trust Manager Netherlands instance and its ADSS signing service will be down or experience service degradation for approximately 90 minutes.

What can I do?

  • Schedule high-priority document signings before or after the maintenance window.

  • Expect interruptions if you use the APIs for automated tasks.

  • Subscribe to the DigiCert Status page for live maintenance updates, including email alerts for when maintenance starts and ends.

Services will be restored as soon as the maintenance is completed.

Saturday, March 16

15:00 - 17:00 UTC

Critical Document Trust Manager Switzerland location maintenance

DigiCert must perform critical maintenance on the ADSS signing service in our Document Trust Manager Switzerland location. During this time, Document Trust Manager and its ADSS signing service will be down for approximately 90 minutes.

How does this affect me?

The maintenance starts at 15:00 UTC. From 15:00 to 16:30 UTC, our Document Trust Manager Netherlands instance and its ADSS signing service will be down or experience service degradation for approximately 90 minutes.

What can I do?

  • Schedule high-priority document signings before or after the maintenance window.

  • Expect interruptions if you use the APIs for automated tasks.

  • Subscribe to the DigiCert Status page for live maintenance updates, including email alerts for when maintenance starts and ends.

Services will be restored as soon as the maintenance is completed.

Saturday, April 6

15:00 – 17:00 UTC

Maintenance will be one hour earlier for those not observing daylight savings.

DigiCert ONE Switzerland and TrustLink Switzerland location maintenance

If everything goes as planned, the maintenance will not affect you. However, there could be service downtime if things don't go as planned.

The maintenance starts at 15:00 UTC. From 15:00 to 16:00 UTC, our DigiCert ONE Switzerland instance and its Managers and our TrustLink Switzerland instance could be down or experience service degradation for approximately 30 minutes.

Affected services:

  • DigiCert ONE Switzerland

    • Trust Lifecycle Manager

    • Software Trust Manager

    • IoT Trust Manager

    • Document Trust Manager

    • KeyLocker

    • Account Manager

    • CA Manager

  • TrustLink Switzerland

API note

  • APIs may return "503 services unavailable" errors.

  • Requests placed during this window that receive a "503 services unavailable" error message will need to be placed again after services are restored.

What can I do?

  • Schedule high-priority certificate-related tasks and signings (code and documents) before or after the maintenance window.

  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.

  • Subscribe to the DigiCert Status page for live maintenance updates, including email alerts for when maintenance starts and ends.

Services will be restored as soon as the maintenance is completed.

Saturday, May 4

15:00 – 17:00 UTC

Although we have redundancies to protect your services, some DigiCert services may be unavailable during this time.

What can I do?

  • Schedule high-priority orders, renewals, and reissues before or after the maintenance window.

  • Expect interruptions if you use the APIs for immediate certificate issuance and automated tasks.

  • Subscribe to the DigiCert Status page for live maintenance updates, including email alerts for when maintenance starts and ends.

Services will be restored as soon as the maintenance is completed.

Saturday, June 1

15:00 – 17:00 UTC

Saturday, July 13

15:00 – 17:00 UTC

Rescheduled to align with our global maintenance schedule.

Saturday, August 3

15:00 – 17:00 UTC

Saturday, September 7

15:00 – 17:00 UTC

Saturday, October 5

15:00 – 17:00 UTC

Saturday, November 9

16:00 – 18:00 UTC

Rescheduled to avoid Switzerland and German holidays.

Maintenance will be one hour later for those not observing daylight savings.

Saturday, December 7

16:00 – 18:00 UTC


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