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Set up two-factor authentication (2FA)

Two-factor authentication (2FA) is required to sign a document using DigiCert​​®​​ Document Trust Manager.

Once your identity verification is approved, you will receive an email with a QR code that is required to configure 2FA using a mobile authenticator application.

In some cases, you may use PIN, SMS or a combination of PIN and a mobile authenticator application as a 2FA method for signing documents.

Your location determines which mobile authenticator you can use.

Additional information for credentials

Users and administrators can create credentials, which prove that the user is actually the one signing the documents. The process is similar to using authenticators for validations, except users and administrators can create credentials.

Reset PIN

If your account configuration allows using PIN as a 2FA method for signing documents, you can choose to reset it.

Update account details or generate new QR code for 2FA

If you want to update your mobile number, email address or generate a new QR code to set up a mobile authenticator, see Update mobile number, email and/or generate QR code for 2FA.