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Create certificate profiles

You create certificate profiles in DigiCert ONE Trust Lifecycle Manager to define the types of certificates that can be requested from ServiceNow.

DigiCert provides base templates to help you create certificate profiles. Select Policies > Base templates from the Trust Lifecycle Manager main menu to see the complete list of templates assigned to your account.

Certificate templates that show ServiceNow integration in the Use cases column can be used to build profiles for requesting certificates through the ServiceNow app. See the below list for a summary of the supported templates.

  • To work with ServiceNow, select one of the supported combinations of enrollment/authentication methods shown below when creating your certificate profiles.

  • To get certificates from an issuing CA in DigiCert CertCentral®, you need an available connector under Trust Lifecycle Manager Integrations > Connectors. A connector is not required to use issuing CAs in DigiCert® CA Manager.

  • Contact your DigiCert account representative if you need help verifying prerequisites or creating certificate profiles in Trust Lifecycle Manager.

ServiceNow-enabled certificate templates

Template name

Trust type

Seat type

Issuing CA

Enrollment / Authentication methods

Generic Private Server Certificate

Private

Server

CA Manager

  • CSR / Manual Approval

  • REST API / 3rd Party app

Generic User Certificate

Private

User

CA Manager

  • CSR / Manual Approval

  • DigiCert Trust Assistant / Manual Approval

  • REST API / 3rd Party app

CertCentral Private Server Certificate

Private

Certificate management

CertCentral

  • REST API / 3rd Party app

CertCentral Public Server Certificate

Public

Certificate management

CertCentral

  • CSR / Manual Approval

  • REST API / 3rd Party app

Microsoft CA Private Server Certificate

Private

Certificate management

Microsoft

  • REST API / 3rd Party app

Microsoft CA User Certificate

Private

Certificate management

Microsoft

  • Browser PKCS12 / Manual Approval

  • CSR / Manual Approval

  • DigiCert Trust Assistant / Manual Approval

Public Client Authentication (via CertCentral)

Public

User

CertCentral

  • CSR / Manual Approval

  • DigiCert Trust Assistant / Manual Approval

  • REST API / 3rd Party app

Public S/MIME Secure Email (via CertCentral)

Public

User

CertCentral

  • CSR / Manual Approval

  • DigiCert Trust Assistant / Manual Approval

  • REST API / 3rd Party app