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FAQ

How do I change my certificate profile?

Return to DigiCert ONE and navigate to Trust Lifecycle Manager. Open Policies > Certificate profiles from the left navigation menu. Find the profile you want to manage and open it. Make your changes and save. Remember you’ll need to re-import (sync) the profile data when you return to ServiceNow.

How do I get support?

For support, email us at dc1.standard.support@digicert.com or call:

  • SALES: 1-801-770-1701

    Select 3, then 2 for technical support. (Applies to all numbers below.)

  • U.S. TOLL FREE: 1-800-579-2848

  • EMEA: +44 (0) 203 788 7741

  • APJ: +61 3 9674 5500