Create a user
Standard users have access to specific accounts. They can sign in to the platform with their credentials and connect to client tools and APIs using their API key and client authentication certificate.
System users, on the other hand, have access to the entire platform and all accounts. This user type is typically reserved for DigiCert employees who manage customer accounts or for on-premise deployments and partner accounts where the customer manages their own platform.
To create a user
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For details about user roles and the specific permissions required in custom roles to perform this action, refer to User prerequisites.
Sign in to DigiCert ONE.
Navigate to the Manager menu icon (top-right), select Account.
In the left navigation menu, select Access > Users.
Select Add user.
Enter the user's details:
Name
Email address
Username
Optional: Phone number
Select the default Language for the user's account.
In the Account access rights section, specify the user's scope:
To create a standard account-scope (AS) user, select the Specify accounts radio button, and select the user's primary account from the drop-down menu.
Note
The primary account determines the user's sign-in account and method.
To assign the user to additional accounts, complete the user creation, then update the user.
Conditional: System users for on-premise deployments and partner accounts will see a second All accounts, including accounts added in the future radio button to create system-scope (SS) users.
Assign the user to one or more DigiCert ONE managers.
Select Next.
Select the user roles for each manager the user is assigned to.
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Assign only the roles required for the user’s tasks. If needed, user roles can be updated later. See update user roles.
Select Add user.
What's next
DigiCert ONE sends the user two emails: 1) Welcome to DigiCert ONE and 2) Update Your Account.
The welcome email lets the person know a DigiCert ONE admin created an account for them.
The update your account email provides instructions and a link for updating their DigiCert ONE account sign-in credentials.
On the Users page (in the Account Manager menu, select Access > Users), the newly added user's status shows as Pending. After they sign in for the first time, the status changes to Active.