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Delete seats

The delete seat function removes the seat from your account and rejects all active enrollments for that seat. If the seat is currently consumed, a seat of that same type gets released back into your account's license pool. Depending on the seat type, any associated certificates may also be revoked.

Before you begin, make sure you understand the various seat management functions and when they're used.

Avertissement

The delete seat action cannot be undone. This action creates an entry in the audit logs.

Delete a seat

  1. From the main menu, select Account > Seats.

  2. Hover over the Seat ID of the seat you want to delete and select Delete from the actions menu. Alternatively, select the Seat ID first to move to the details page and select Delete from the actions menu there.

  3. You are prompted to confirm the delete operation. Depending on the seat type, you may be asked to choose whether to revoke any associated certificates. Select Delete to confirm.

Delete seats from multiple rows

  1. From the main menu, select Account > Seats.

  2. Check the boxes to the left of the seats you want to delete.

  3. Select Delete in one of the "Bulk actions" dropdowns that appear.

  4. You are prompted to confirm the delete operation. Depending on the seat type, you may be asked to choose whether to revoke any associated certificates. Select Delete to confirm.

Delete seats in bulk via CSV file

To delete multiple Organization, User, Device, or Server seats at once from a CSV file:

  1. From the main menu, select Account > Seats.

  2. Select Manage seats in bulk.

  3. Select the Seat type you want to delete: Organization, User, Server, or Device. You can only bulk delete one type of seat at a time.

  4. For the Operation, select "Delete seats".

    • You are warned that the delete action cannot be undone and any associated certificates will be revoked. Select Yes to proceed.

  5. Upload the CSV file that contains the data for the seats to delete. List each seat on its own line in the file in this format:

    seat_id,business_unit_id

    For example:

    seat01,2edf100e-0916-402d-835b-dc4915d4df28

  6. In the Operation field, select Delete seats to complete the operation.

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