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Automation statuses

The automation status indicates the current state of an endpoint with regard to the managed automation solution. You can view the automation status of an endpoint in DigiCert​​®​​ Trust Lifecycle Manager in the following ways:

  • Go to the Inventory > Endpoints page, find the location in the table, and check the Automation status column for it. If the Automation status column does not appear, select the Add Column button on the top-right of the table to add it.

  • Select a location from the Inventory > Endpoints table to view the details for it. The automation status is shown in the top section of the details page.

Table of automation statuses

The following table presents all possible automation statuses in alphabetical order, along with the applicable status types and a description of each status. For an explanation of the type values, see the Legend of status types.

Status

Type

Description

Account created

  • Agent

An account was successfully created for the ACME automation service.

Account creation failed

  • Agent

  • Error

The system failed to create an account for the ACME automation service.

Action required

  • Common

  • Error

User intervention is needed to continue automation.

Approval denied

  • Common

The certificate issuance request was denied during the approval process.

Approval pending

  • Common

The certificate issuance request is awaiting required approval.

Agent error

  • Agent

  • Error

Automation failed due an error with the local DigiCert agent.

Auto renew scheduled

  • Common

A certificate auto-renewal task has been scheduled.

Automation at risk

  • Common

The automation process may fail due to a detected issue that requires attention.

Automation failed

  • Common

  • Error

An automation attempt failed due to an unrecoverable error.

Automation profile blocked

  • Common

  • Error

Automation failed due to an issue with the selected certificate profile.

Automation requested

  • Common

An automation job has been requested and is in queue to run.

Automation scheduled

  • Common

An automation job has been scheduled and will run at the specified time.

Automation successful

  • Common

The previous automation event completed successfully. After 24 hours, this status clears and changes back to Configured.

Certificate delivered

  • Admin web request

The certificate was successfully delivered to the target endpoint.

Certificate delivery failed

  • Admin web request

  • Error

The system could not deliver the certificate to the target endpoint.

Certificate issued

  • Common

The certificate was successfully issued.

Configured

  • Common

Automation is available for this endpoint. An admin can request a certificate automation action on it at any time.

Configuration error

  • Common

  • Error

Automation settings are invalid or incomplete and require correction.

Connector error

  • Sensor

  • Admin web request

  • Error

Automation failed due to an error with an associated connector.

Creating account

  • Agent

The system is creating an account for the ACME automation service.

CSR generating

  • Sensor

  • Admin web request

The system is generating a certificate signing request (CSR) for an automation event.

CSR generation completed

  • Sensor

  • Admin web request

The CSR was successfully generated for an automation event.

CSR generation failed

  • Sensor

  • Admin web request

  • Error

The CSR couldn’t be generated for an automation event.

Delivering certificate

  • Admin web request

The system is delivering the issued certificate to the target endpoints.

DNS integration failed

  • Agent

  • Error

Automation failed due to an error with the DNS integration used for domain control validation.

Domain validated

  • Agent

The ACME challenge succeeded and the domain was validated.

Install validation failed

  • Agent

  • Sensor

  • Error

The certificate was installed but didn’t pass validation checks.

Install validation in progress

  • Agent

  • Sensor

The system is testing the endpoint to confirm the installation.

Installation completed

  • Agent

  • Sensor

The certificate was installed successfully on the target endpoint.

Installation failed

  • Agent

  • Sensor

  • Error

The attempt to install the certificate on the target endpoint failed.

Installation validated

  • Agent

  • Sensor

The certificate was installed and has been validated successfully.

Installing certificate

  • Agent

  • Sensor

The system is currently installing the certificate on the target endpoint.

IP Unreachable

  • Sensor

  • Error

The IP address for the target endpoint is currently unreachable.

Issuance failed

  • Common

  • Error

The certificate issuance process failed.

Issuing certificate

  • Common

The certificate authority is issuing the certificate.

Manual server restart approved

  • Agent

A manual server restart was approved to complete certificate installation.

Not configured

  • Common

Automation is not configured for this endpoint.

Post CSR failed

  • Sensor

  • Admin web request

  • Error

The CSR couldn’t be submitted to the certificate authority.

Ready to be installed

  • Agent

  • Sensor

The certificate has been issued and is ready for installation.

Script error

  • Agent

  • Error

The local DigiCert agent encountered an error when trying to run a custom script for the automation.

Validation failed

  • Agent

  • Error

The ACME domain validation process failed.

Validating domain

  • Agent

The ACME challenge process is validating domain ownership.

Legend of status types

The type values in the preceding table indicate the possible scenarios where each status applies, as follows:

  • Common: Applies across all automation operations, regardless of endpoint or enrollment method.

  • Agent: Applies to agent-based automations on web servers.

  • Sensor: Applies to sensor-based automations for network appliances and cloud services.

  • Admin web request: Applies to automated certificate delivery via the Admin web request enrollment method.

  • Error: Indicates an error status with the associated automation types.