When you add an organization to your account, you must also add an organization contact. The organization contact is someone who works for the organization, and who DigiCert can contact if issues occur when validating the organization.
What if you need to replace that contact to make someone else the default organization contact for the organization? You can replace the organization contact from the organization's details page.
Items to note when replacing the organization contact:
In your CertCentral Account, go to Certificates > Organizations.
On the Organizations page, in the Name column, select the organization.
On the organization's details page, in the Organization Contacts section, select the replace contact icon next to Organization contact.
In the Replace contact popup window, do one of the following:
You will see the newly assigned organization contact the next time you order a certificate that includes the organization contact.
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