Update 2FA
You can’t disable 2FA, but you can select which methods are available for you and other users to access your account. 2FA is mandatory for all DigiCert® account. If your technical requirements need 2FA disabled, contact support to request an exception.
To update 2FA methods
You can specify which authentication methods are available to users in the account.
In DigiCert® account, select Access ().
Select Sign-in methods > Two-factor authentication.
In the Verification method field, select on of the following radio buttons:
Email or authenticator app
During sign in, you and other users in your account can either provide:
A one-time code sent via email.
A code generated by an authenticator app.
Client certificate authentication
During sign in, you and users in your account must use a personal certificate installed in their browsers to access your account.
Select Update 2FA.
Switch authentication methods
You can switch between the authentication methods from the sign in workflow.
Begin the sign in workflow for DigiCert account.
Enter your username.
Enter your password.
Select Select a different verification method.
Select your preferred authentication method:
Email authentication
Authenticator app
Client certificate authentication
What happens next?
For more information about what to expect, expand the verification method that you’ve enabled:
When Email or authenticator app is enabled, you and other users in your account receive an email with a link that:
Instructs you to set up your authenticator app.
Alternatively, in the sign in workflow, select Switch to email authentication to use a one-time code sent to you via email.
When Client certificate authentication is enabled, you and other users in your account receive an email with a link that:
Generates a client authentication certificate.
Provides instructions to install the client authentication certificate in your browser.