Benefits
DigiCert® DNS is a comprehensive DNS management system developed by DigiCert®, designed to provide users with complete control over their DNS infrastructure. This document highlights the key benefits of the platform.
Summary
Impact area | Focus | Benefit |
|---|---|---|
Simplified management and enhanced security with built-in DNS tools | ||
Faster workflows through bulk actions and structured delegation | ||
Stronger DNS protection with TSIG and SOA controls | ||
Improved visibility and compliance with audit logs and system monitoring | ||
Ongoing awareness through updates on features, issues, and changes | ||
Quicker resolution with direct support and targeted troubleshooting guides | ||
Frictionless onboarding for faster user success | ||
Confident navigation with reduced trial-and-error |
Impact areas
Operational efficiency and management
DigiCert® DNS offers comprehensive DNS infrastructure management, enabling users to manage all DNS configuration and performance aspects. With robust configuration, reporting, and security tools, this solution supports the entire lifecycle of DNS management, from setup to ongoing maintenance:
Built-in reporting and analytics: Track performance and uncover insights using built-in reporting and analytics tools.
Domain, record, and IP set configuration: Configure domains, records, and IP sets to secure your DNS setup and ensure accurate resolution.
Full TSIG support: Protect your DNS infrastructure with robust TSIG authentication, ensuring data integrity and secure zone transfers.
GTD for traffic optimization: Optimize and direct traffic flow by enabling GTD capabilities.
Multi-tenant resource group management: Manage DNS resources efficiently by organizing them into multi-tenant groups for structured control across clients, departments, or projects.
Nameserver set configuration and control: Configure and control nameserver sets to maintain DNS integrity and prevent unauthorized modifications.
Role-based access control: Enforce role-based access control to assign proper permissions and restrict unauthorized access.
Our flexible feature set allows users to manage their DNS infrastructure effectively, ensuring precise control, operational efficiency, strong security, and consistent high performance.
DigiCert® DNS offers a scalable, multi-tenant resource management system to enhance resource organization, delegation, and configuration across clients, departments, or projects. This capability is ideal for managing complex environments with multiple stakeholders, ensuring smooth operations and control:
Bulk configuration: Apply configurations in bulk to multiple resources, streamlining processes and minimizing manual effort.
Comprehensive documentation: Access comprehensive documentation with detailed guidance to support effective implementation and best practices.
Separation of duties: Implement separation of duties to enhance security and reduce the risk of conflicts or unauthorized changes.
Smart delegation: Assign roles and permissions to ensure the right users can access the appropriate resources.
User and resource group structuring: Create and manage user and resource groups tailored to specific clients, departments, or projects for organized DNS management.
Our enterprise-grade capabilities allow users to manage resources across multiple entities, providing operational flexibility, centralized control, enhanced security, and optimized efficiency.
Security and reporting
DigiCert® DNS provides integrated security and policy enforcement features that safeguard DNS configuration integrity, enforce access control, and maintain data confidentiality. These tools help ensure a secure environment while supporting compliance with organizational policies:
TSIG: Secure zone transfers between DNS servers by using TSIG, which authenticates the transfer and blocks unauthorized changes to DNS records.
SOA: Maintain authoritative control and consistency across DNS zones by ensuring reliable synchronization between primary and secondary DNS servers.
Our security features protect your infrastructure from unauthorized access and data tampering, ensuring strong protection and policy alignment.
DigiCert® DNS provides robust performance and usage reporting tools that enable you to track system behavior, monitor performance, and quickly troubleshoot issues:
Audit trail: Access a detailed log of DNS performance and configuration changes for compliance and auditing purposes.
Performance reporting: Create detailed reports that capture DNS performance metrics, helping identify areas of improvement.
System usage monitoring: Continuously track and monitor DNS system usage to identify potential issues or trends that require attention.
Our reporting and analysis capabilities provide valuable insights into DNS performance and system behavior, ensuring proactive optimization and swift issue resolution.
Support and transparency
DigiCert® DNS promotes change visibility and transparency by providing detailed release notes with every product update. These notes ensure that all users stay informed about what has changed, why it matters, and how to respond effectively:
New features: Stay informed about new features and learn how to make the most of newly introduced capabilities.
Improvements and fixes: Review recent improvements and fixes to understand enhancements in performance and stability.
Known issues: Identify known issues and limitations that may impact your usage.
Change management summaries: Understand recent changes through concise change management summaries and know what actions are required.
Our release notes keep teams informed, facilitate smooth adaptation to updates, and enable confident planning.
DigiCert® DNS offers comprehensive support through detailed troubleshooting guides and direct communication channels, ensuring users receive assistance at every stage of platform setup, usage, and maintenance. Our resources are continuously expanded to cover a wide range of use cases:
Direct contact: A dedicated support email provides users with fast, personalized assistance. By collecting essential information upfront, we ensure issues are diagnosed and resolved efficiently.
Troubleshooting assistance: Targeted, error-specific articles help users quickly identify and resolve common issues. These guides are created as new challenges arise and are regularly updated to minimize frustration and downtime.
The Support section equips users to navigate and manage the platform smoothly and efficiently.
User experience and onboarding
DigiCert® DNS provides a streamlined onboarding experience, helping new users get started quickly and with minimal friction. Guided steps and linked resources walk users through initial tasks efficiently, promoting confidence and early success:
Account creation and setup: Set up your account and environment with step-by-step walkthroughs designed to minimize confusion and speed up deployment.
Core feature configuration: Follow guided instructions to configure foundational features, ensuring your system is ready for immediate use.
Our intuitive onboarding ensures users quickly become productive and build confidence from the start.
DigiCert® DNS provides users with in-depth reference materials that explain how to configure various features and navigate the platform. This approach helps users understand the flows and system logic of each configuration, empowering users to navigate and complete tasks confidently:
Clear procedure instructions: Complete each task confidently with clear, actionable instructions that break down every step.
Detailed navigation guides: Follow step-by-step navigation guides to move confidently through the system and always know your next action.
DNS configuration: Learn how to structure a stable and secure DNS environment.
This knowledge center streamlines the learning process, increasing productivity and minimizing the need for support.