Skip to main content

Prerequisites

Supported operating systems

警告

MacOS Monterey and Big Sur were qualified until the March 2024 operating system updates. They may continue to work, but are no longer officially qualified by DigiCert.

Operating System

CPU Architecture

Supported Versions

Windows

64-bit

10, 11 (Enterprise and Pro editions)

macOS

Intel 64-bit, Apple Chip ARM64

Ventura, Sonoma

Supported hardware tokens

Token

Vendor

Windows

macOS

RSA

ECDSA

eToken 5100

SafeNet

Yes

Yes

Yes

No

eToken 5110

SafeNet

Yes

Yes

Yes

Yes

YubiKey 5 NFC

Yubico

Yes

Yes

Yes

Yes

Additional Windows requirement

The DigiCert Software KeyStore requires Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017, 2019 and 2022 (x64):

注記

This requirement applies to DigiCert Trust Assistant version 1.1.6 and earlier only.

The Visual C++ Redistributable software package must be installed before installing the Windows version of the DigiCert Trust Assistant application. Check the official Microsoft documentation for details and download links.

注記

If not already installed, DigiCert recommends that your Windows system administrator push the Visual C++ Redistributable package to applicable client workstations in bulk via GPO or a similar software distribution solution.

On-premises DigiCert ONE customers

For on-premises DigiCert ONE customers who want to install certificates from Trust Lifecycle Manager to DigiCert Trust Assistant, you need to reach out to DigiCert representative to have the license enabled for your domain. If not, DigiCert Trust Assistant will fail during the enrollment process.