View alert records
DigiCert® Trust Lifecycle Manager records and maintains a history of all alerts triggered when configured conditions are met. You can view a record of alerts related to events, such as certificate lifecycle management, agent, sensor, connector, and profile, among others.
Each alert triggered is recorded in an internal database with the exact date and time at which it occurs. Trust Lifecycle Manager provides visibility into these alerts, allowing you to monitor alerts in real-time and review past alerts when needed.
You can view alert records in the following ways:
From the Policies > Alerts > Activity tab.
Alert records are displayed in a table.
From the Policies > Alerts page:
Go to the Policies > Alerts page.
Select the Alert name in the table.
Select the More actions menu (three dots) at the end of the Alert-name details sidebar.
Select View activity.
Actions you can perform
You can perform the following tasks from the Policies > Alerts > Activity tab:
View alert records by displaying 10, 25, 50, or 100 records at a time.
View details of all alerts that are triggered, showing the following details:
Alert triggered: Displays the date and time the alert was triggered.
Alert name: Displays the name of the alert.
Action: Shows how the alert notification is delivered. Delivery methods include email, Slack messages, webhook, and ServiceNow incidents.
Status: Indicates the status of the alert. Options include:
Delivered: The alert notification is successfully delivered to all recipients.Failed: The alert notification couldn’t be delivered.In progress: The alert notification is sent and delivery is in progress.Partial delivery: The alert notification is delivered to few but not all recipients.Retrying: Delivery previously failed and the system is attempting to resend the notification.Sent: The alert notification is sent but not yet delivered to all recipients.
Response code: Displays the response code returned for the alert notification delivery. These are example response codes. However, additional codes may be returned.
200 OK: The alert notification was successfully delivered.
404: The destination couldn’t be found.
500: The server encountered an error while processing the alert notification.
503: The service is unavailable, and can’t process the alert notification now.
View detailed information for any alert record.
Select any entry in the Alert triggered column to view the Alert-name details sidebar. You can view:
A table of all events triggered during that time.
Details of all events, including alert rules, status of the triggered alert, and the email that was sent.