Transition to DigiCert® account
DigiCert® account offers a unified login experience to access all DigiCert services. This article outlines how your sign-in experience changes after your account is transitioned to this new single login experience.
참고
Over the next few months, all DigiCert customers will be notified when their DigiCert services are transitioning to DigiCert® account.
How will this transition affect me?
Before DigiCert® account | After DigiCert® account |
|---|---|
Separate sign-ins for CertCentral and DigiCert® ONE | One sign in for all DigiCert services |
Different credentials for each platform | One username, password, and 2FA |
Separate user management | Unified user management. Learn more |
If you use SSO to sign in
We’ll begin migrating CertCentral accounts that use Single Sign-On (SSO) starting October 20, 2025. All affected customers were notified on September 15, 2025 (at least 30 days before migration).
중요
Your existing SSO configuration can’t be migrated automatically because of domain URL changes.
Migration procedure | When to choose | What happens |
|---|---|---|
Standard migration (default) | You don’t have strict compliance requirements | All users switch to username, password, and 2FA. After migration, an account admin can reconfigure SSO in DigiCert account. |
SSO-first setup (recommended for compliance) | You require uninterrupted SSO access | We’ll create your DigiCert account and onboard one user to configure SSO. Once SSO works, we’ll help you link your existing accounts so that users in your account can transition to DigiCert account. |
작은 정보
If SSO is critical for your organization, contact DigiCert Support before migration to discuss your best option.
If we don’t hear from you, we’ll proceed with the standard migration.
Struggling to sign in?
When your account transitions, you’ll get an email with the subject line: [Action required] Welcome to your DigiCert account.
This email includes:
Your sign-in link
Your username
Which credentials to use (CertCentral or DigiCert ONE)
Alternatively, from the sign-in page, you can:
Default user groups in DigiCert account?
When your account transitions, your existing CertCentral user roles stay the same. Each role is simply assigned to a corresponding DigiCert account user group, which controls what you can do in DigiCert account.
User groups will be assigned as shown in the table below:
CertCentral role | Assigned DigiCert account user group |
|---|---|
Administrator | Account administrator |
Manager | Account user |
Finance Manager | Account user |
Standard User | Account user |
Limited User | Account user |
작은 정보
What can these user groups do?
Account administrator
This user has elevated permissions to view account information, enable and access DigiCert services, create, modify, reset sign-in methods, and delete users within the account.
Account user
This user can view their own user profile and access DigiCert services enabled by the account administrator.
To change a user’s group, see Update user group.