Create user
You can control who can access your DigiCert account and what they can do. Follow the steps in this documentation to add a new user and configure their access to services and permissions.
To find your user group
In the top-right corner, select the profile icon > View my user details.
Identify the Group field, this field displays either Account admin or Account user.
To create a user
In DigiCert account, select Settings (⚙️) > User management.
Select Create user.
In the Personal information section, finish the following fields:
Field
Description
First name
Provide the user's first name.
Last name
Provide the user's last name.
Email address
Provide the user's email address.
Username
Defaults to the user’s email address. You can edit it if a custom username is preferred.
Telephone number
Provide the user's dialing code and telephone number.
Select Next.
In the Products field, select one or more products that this user should have access to.
[Conditional]: Select the Assign as platform admin checkbox, to elevated the users permissions and allow them to view account information, manage users and account settings such as configuring sign-in methods and SCIM.
Select at least one user role for each product you have assigned to the user.
Select Create user.
작은 정보
The user's status appears as Pending until they create their own credentials and access the DigiCert® account. When this is done, the status changes to Active.
Known issue: User not automatically created in DigiCert ONE
Issue
You created a user and assigned a DigiCert ONE service, such as: Document Trust, IoT Trust, Software Trust, and Trust Lifecycle Manager, however their user wasn’t automatically created in DigiCert ONE as expected.
Temporary workaround
To access the assigned service:
In DigiCert account, select Services ().
Select the service assigned to you.
On the Link your account page, select Don't have an account?
Select Join account.