Understand the licenses, subscriptions, and purchasing models in DigiCert ONE

Access to DigiCert ONE products and trust sources depends on what is enabled for your account and the purchasing model used. Licenses are typically provided through a subscription or service agreement. They determine the features, activities, capacity, and usage limits available in your account.

Because products, trust sources, purchasing models, subscriptions, agreements, and licenses vary, different DigiCert ONE accounts may have access to different products, features, pages, or administrative settings.

If you cannot access a product or feature that you expect to use, your DigiCert ONE account may not include the required product, trust source, or license, or your assigned user role may not include the access required.

Contact your DigiCert administrator to verify what is enabled for your account, the associated licenses, and your assigned user role. For more information about roles, see Understanding Users, Roles, and Access.