Identify your account type
Your CertCentral account type determines how certificates are requested, managed, and billed. It defines available workflows, permissions, and billing configurations.
Review account type information
CertCentral supports different account types based on how an organization purchases, manages, and uses certificates. An account type determines:
Available certificate products
Ordering and approval workflows
Billing and payment options
Access to integrations and automation features
DigiCert assigns the account type during onboarding.
Identify your account type
You can identify your account type based on indicators in the CertCentral interface:
Enterprise: The header displays CERTCENTRAL | Enterprise
Partner: The header displays CERTCENTRAL | Partner
Subscription: Product-oriented navigation menus such as Shop DigiCert Products and My Digital Trust Products
Legacy: Legacy navigation structures with limited feature availability are displayed
Verify your account type
If the account type does not match the expected functionality or access:
Confirm onboarding details with internal stakeholders
Contact DigiCert Support to request assistance
Troubleshoot account type questions
If you are unsure which account type applies to your organization:
Review available products and workflows in CertCentral
Confirm purchasing or resale requirements with internal stakeholders
Contact DigiCert Support for assistance
What's next
Change your language preference to display CertCentral in a supported language