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To upgrade to DigiCert® Document Trust Manager:
1. Submit validation forms
The following validation forms must be filled out and processed by the DigiCert validation team before you can set up a new account in DigiCert® Document Trust Manager:
Request DigiCert Document Signing Service* Enterprise Account form
Send the completed Request DigiCert Document Signing Service Enterprise Account form by email to qv.cas.ch@digicert.com.
Power of Attorney
Email: Send completed Power of Attorney signed with Qualified signatures by email to qv.cas.ch@digicert.com.
OR
Postal service: Send completed Power of Attorney form along with your organization’s via post to:
QuoVadis Trustlink Schweiz AG Poststrasse 17 Postfach 9001 St. Gallen
For signing certificates with organization name:
After the DigiCert validation team processes your organization's information, two authorized representatives nominated in the application form will receive an email to complete remote identity verification (RIV) via the IDnow AutoIdent mobile application. If RIV is successful, organization validation is complete.
2. Set up your DigiCert® Document Trust Manager account
You will receive two emails:
Welcome to DigiCert ONE
This email lets you know that your account was created.
Reset your DigiCert ONE password
This email includes username, instructions, and a link for updating your DigiCert ONE account sign in credentials. Follow the instructions in the Reset your DigiCert ONE password email to create an account password and sign in.
3. Invite signers
Create a signup link to invite signers and get their validation process started. Copy and paste the resulting link into invitation emails to potential document signers. All signers are required to set up their DigiCert® Document Trust Manager account by following the steps below:
Remote identity verification
Remote identity verification (RIV) via the IDnow AutoIdent mobile application is required to set up a DigiCert® Document Trust Manager account.
Download and configure the Go>Sign Mobile application
The signer will receive an email with instructions to download and configure Go>Sign Mobile application. Signers are required to authorize their signature in Go>Sign Mobile every time they sign a document using DigiCert® Document Trust Manager.
4. Download and configure true-Sign V
Download and configure true-Sign V client on your signer’s computer. This will allow them to start signing documents using their DigiCert® Document Trust Manager credentials.