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Enrollment statuses

  • Pending: The user has completed this enrollment and it is awaiting approval by a DigiCert​​®​​ Trust Lifecycle Manager administrator.

  • Pending 2nd approval: The user has completed this enrollment but it is awaiting approval by a second administrator. This occurs when Enable Dual Admin Approval is turned on for a profile.

  • In progress: Optional status for tracking purposes. Select a pending enrollment and change the status to In Progress if you want to make internal notes on the authentication and approval progress for an individual enrollment. DigiCert​​®​​ Trust Lifecycle Manager will never set this status automatically.

  • Created: The enrollment has been created.

  • Rejected: An admin rejected the enrollment.

  • Approved: The enrollment has been approved but has not yet been retrieved by the user or end entity. Retrieving the certificate is the only remaining step, at which point this enrollment will become Redeemed.

  • Expired: The enrollment code has expired. The enrollment expiration is determined by profile settings. Select Resend enrollment from the actions menu to send a new enrollment. This action is not available with the SCEP, EST, or REST API methods.

  • Redeemed: A completed enrollment.

  • Locked: The enrollment has been locked due to too many failed attempts at entering the enrollment code. An enrollment is automatically locked after submitting five incorrect codes.