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Manage enrollments

Go to the Manage > Enrollments page to manage any pending enrollments that use the Enrollment Code or Manual Approval authentication methods:

  • Hover the seat ID for an enrollment and select an action from the actions (three dots) menu.

  • Use the checkboxes to select multiple enrollments, select a bulk action from the dropdown menu at bottom, and Apply action.

  • Select the seat ID to view the details for an enrollment, and from there select an action from the actions menu on the right.

Enrollment management actions

The enrollment management actions you see depend on factors such as the authentication method, enrollment status, CA type (private or public), and your user role. Possible actions are:

  • Approve enrollment: Approve an enrollment request.

  • Enrollment code and URL: View the enrollment code and URL (private CAs only).

  • Reject enrollment: Reject an enrollment request.

  • Resend enrollment: Resend an enrollment request.

  • Resend approval email: Resend the approval email for an enrollment request.

  • Reset enrollment: Reactivate an expired enrollment code.

  • Review enrollment: View enrollment details. Another way is to select the seat ID for the enrollment from the list view.

  • Unlock enrollment: Unlock an enrollment that's been locked due to the maximum number of authentication attempts being exceeded.

  • View audit trail: View the audit logs for an enrollment.