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Understand users, roles, and access in DigiCert ONE

DigiCert ONE uses role-based access control (RBAC) to determine who can access products, and what actions they can perform.

Access is based on four key concepts:

Concept

Description

Users

People who sign in to DigiCert ONE.

User roles

Collections of permissions that define what users can access and what actions they can perform. DigiCert ONE provides preset roles for common responsibilities, and administrators can create custom roles when additional flexibility is needed.

Platform administrators

User who is assigned platform admin permission to manage DigiCert ONE at the platform level, including users, authentication, and account settings.

Solution administrator

User who is assigned an administrative role within a specific product.

Nota

Platform administrator privileges and solution access are managed independently. Being a platform administrator doesn't automatically grant access to products. To access or administer a product, users, including platform administrators, must be assigned an appropriate role.

Users

Platform administrators manage users and control who can sign in to DigiCert ONE. Common user administration tasks can include:

  • Create or invite users  

  • Remove users

  • Provision users from an IdP using SCIM

  • Assign roles to users or IdP groups

  • Resend user invites

  • Reset passwords or two-factor authentication for users, where supported

Users can reset their own password from the sign in workflow. Resetting two-factor authentication requires action from a platform administrator.

User roles

User roles define what users can access and what actions they can perform within a product. DigiCert ONE provides preset roles for common responsibilities, such as administrators, operators, auditors, and signers. If a preset role doesn't meet your organization's needs, platform administrators can create custom roles, by selecting the required permissions.

Permissions

Permissions are the individual capabilities that make up a user role. Permissions aren't assigned directly to users. Instead, platform administrators select permissions when creating or modifying a custom role, then assign that role to users or groups.

Administrative access

DigiCert ONE supports platform-level administration and solution-level administration. All users access DigiCert ONE from the same sign in experience. Administrators don’t use a separate platform.  Administration features are available to users with the appropriate platform administrator rights or a solution administrator role.

Platform administrators

Platform administrators manage DigiCert ONE at the platform level. They can:

  • Create and manage users

  • Configure authentication and sign-in methods

  • Manage account-level settings

  • Assign preset roles

  • Create and manage custom roles

  • Assign roles to users and IdP groups

Platform administrator privileges apply only to the DigiCert ONE platform. To access or administer a product, platform administrators must also be assigned an appropriate role.

Product administrators

Product administrators are users who have been assigned an administrative role within a specific product. Depending on their assigned role, they can:

  • Configure product settings

  • Manage solution-specific security settings

  • Perform administrative tasks within that product

Their administrative access is limited to the products where they have been assigned an administrative role. A solution administrator is a user who has been assigned an administrative role within a product:

Product

Admin user role

DigiCert CertCentral®

Administrator

DigiCert® Private CA

PKI manager

Trust Lifecycle Manager

Manager

Software Trust Manager

Lead

Content Trust Manager

Client admin

Device Trust Manager

Solution administrator