CertCentral: Update your billing contact information
Use these instructions to update the billing contact in your CertCentral account.
When you first sign in to CertCentral, you see a banner asking you to confirm the billing contact information for your account. For example, “John Doe is currently being used as the default billing contact. This Is Correct | Change Billing Contact.” However, you can update the billing contact any time.
Before you begin
We’ve included two sets of instructions in this section:
The Update the billing contact for your CertCentral account instructions apply to enterprise, partner, and legacy retail accounts.
The Update the billing contact for your CertCentral Subscription account instructions apply to Subscription accounts.
Update the billing contact for your CertCentral account
In CertCentral, in the left main menu, go to Finances > Settings.
On the Finance Settings page, under Billing Contact, select the Edit link.
In the Edit Billing Contact window, update the billing contact information as required.
When ready, select Update Billing Contact.
What’s next
The next time DigiCert needs to contact your billing contact, we’ll use the new contact information to do so.
Update the billing contact for your CertCentral Subscription account
In CertCentral, in the left main menu, go to Finances > Payment settings.
On the Payment setting page, under next to Account billing contact select the edit icon, the pencil.
In the Edit billing contact window, update the billing contact information as required.
When ready, select Update billing contact.
What’s next
The next time DigiCert needs to contact your billing contact, we’ll use the new contact information to do so.