Remove licenses from a subaccount
MSP Hub accounts often use subaccounts to manage licenses for different departments, teams, or customers. As the owner of a top-level account, you can reduce the number of licenses assigned to a subaccount when license needs change.
When you remove licenses from a subaccount, they are returned to your top-level account. Before removing licenses, confirm that the subaccount no longer requires them.
Note
For updates to licenses in your top-level account, contact DigiCert Sales.
To remove licenses
Sign in to DigiCert ONE.
In the Managers ( ) menu, select Account.
In the Account menu, go to Accounts.
Select the subaccount name.
In the Licenses section:
Select Edit (✎) next to the service that you want to update.
Identify the type of licenses that you want to decrease.
Optional: Refer to the Remaining at Partner level column to identify how many of these licenses you have in your top-level account.
In the Update licenses column, enter the amount of licenses you want to remove.
Select the dropdown (˅) > Subtract.
Select Update license.