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Set up account credit

Set up your account balance as a payment method to debit certificate purchases against prepaid funds in CertCentral.

Before you begin

This feature is available on Enterprise and Partner accounts only.

Important considerations

  • Account credit is applied before other payment methods unless disabled

  • Access to apply account credit may be restricted by user role

  • Refunds or billing adjustments issued by DigiCert may appear as account credit

  • Azure Key Vault integrations require account credit. The Azure Key Vault module does not support credit card payment.

Configure account credit settings

  1. In the CertCentral main menu, go to Finances > Settings.

  2. Under Payment settings, in the Payment methods allowed section, select Bill to account balance.

  3. Under Account Balance Notifications, enter a dollar amount in the threshold field. CertCentral sends a notification when the balance falls below that amount.

  4. Select Save settings.

Account balance is now active as a payment method. Setting account balance as the default does not disable credit card payment. During checkout, Bill to account balance is preselected, but Use a credit card remains available if that method is active on your account.

What's next in the workflow

Deposit funds into your account