Submit a delegation request
This procedure describes how to submit a delegation request in CertCentral.
You can submit a delegation request for a:
Before you begin
Before you can submit a delegation request, DigiCert must validate the approver:
CertCentral global: A verified contact
CertCentral Europe: An authorized representative or verified contact
You can submit delegation requests for:
Administrators
Managers
Service users
CertCentral doesn’t maintain a centralized list of delegated approvers. Maintain your own record of submitted delegation requests so you can track pending, approved, or rejected requests.
Share the name of the authorized representative or verified contact with the delegated approver.
When submitting a certificate order, the delegated approver must include the same verified contact or authorized representative who delegated their approval authority.
If a different verified contact or authorized representative is selected, the order follows the standard approval process and does not receive automatic approval.
注意
Important: When you submit a delegation request, you only select the verified contact or authorized representative. The delegation automatically applies to all organizations they represent and all certificate products they’re authorized to approve.
Submit a delegation request for a CertCentral administrator or manager
In the CertCentral main menu, go to Account > Users.
On the Users page, select the administrator or manager.
On the user details page, under Order approval delegation, select Request delegation.
In the Submit a delegation request window, select the authorized representative or verified contact.
CertCentral Europe: Select an authorized representative or verified contact.
CertCentral global: Select a verified contact.
Select Submit Request.
Submit a delegation request for a CertCentral service user
In the CertCentral main menu, go to Account > Service Users.
On the Service Users page, select the service user.
On the service user details page, under Order approval delegation, select Request delegation.
In the Submit a delegation request window, select the authorized representative or verified contact.
CertCentral Europe: Select an authorized representative or verified contact.
CertCentral global: Select a verified contact.
Select Submit Request.
What's next
CertCentral emails the verified contact or authorized representative with the subject: "Request to delegate authority for approving certificate orders for CertCentral." They must complete the one-time delegation approval.
You can track the request status from the user or Service User details page. If necessary, you can also resend the delegation request. See, Resend the delegation request.