Configure certificate lifecycle email recipients
Configure who receives certificate lifecycle emails including issuance notices, renewal reminders, and expiration notifications for your CertCentral account.
Changes apply to future certificate lifecycle notification emails.
Notice
DigiCert recommends using a distribution list rather than individual email addresses for certificate lifecycle notifications. A distribution list survives staff changes and ensures notifications are never missed.
Configure account-level lifecycle email recipients
For Enterprise, Partner, and Legacy accounts:
In the CertCentral main menu, go to Settings > Notifications.
On the Notifications page, select the Notification settings tab.
Expand Advanced notification settings.
In the Certificate lifecycle recipient settings section, configure the following recipient options:
Certificate owner: The user who requested the certificate receives lifecycle emails by default.
Account administrator: The account administrator receives copies of all lifecycle emails by default.
Additional recipients: Add distribution lists or individual email addresses to receive lifecycle emails for all certificates in the account.
Select Save settings.
For Subscription accounts:
In the CertCentral main menu, go to My Digital Trust Products > Certificates.
On the Notifications page, select the Notification settings tab.
Expand Advanced notification settings.
In the Certificate lifecycle recipient settings section, configure the following recipient options:
Certificate owner: The user who requested the certificate receives lifecycle emails by default.
Account administrator: The account administrator receives copies of all lifecycle emails by default.
Additional recipients: Add distribution lists or individual email addresses to receive lifecycle emails for all certificates in the account.
Select Save settings.
Configure per-order renewal notifications
To enable or disable renewal notifications for a specific certificate order:
Important
Disabling renewal notifications for an order means no reminders are sent before, when, or after the certificate expires. Disable only for orders managed through automated renewal workflows.
In the CertCentral main menu, go to Certificates > Orders.
Select the order number to open the Order details page.
Locate Renewal Notices.
Enable or disable renewal notifications for the order.
Select Save.
Order-level notification settings take effect immediately and apply only to the selected order.
What's next
Validate domains and perform validation checks to complete domain validation and manage DNS CAA records for certificate orders