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Set up custom notifications

DigiCert​​®​​ Trust Lifecycle Manager allows you to customize existing pre-configured notifications, and set up new custom notifications. While you can customize any available notification by adjusting recipients, content, or frequency, you can set up entirely new notifications (custom notification) only for those notification types that support cloning. See Notifications that you can clone.

Notifications that you can clone

Trust Lifecycle Manager allows you to clone all notification types that fall under the Certificate lifecycle and Expiring certificates categories, including:

  • Discovered certificate expiring: Notifies you when a discovered certificate imported through a connector is approaching its expiration. You can download the attached file in the notification to view the expiring certificate(s).

  • Discovered certificate: Notifies you when a new certificate imported through a connector has been discovered. You can download the attached file in the notification to view the discovered certificate(s).

  • Discovered certificate expired: Notifies you when a certificate imported through a connector has expired. You can download the attached file in the notification to view the expiring certificate(s).

  • Revocation email challenge: Notifies you when the revocation of a certificate has been initiated. You have 10 minutes from the time of receiving the notification to confirm if you want to proceed with the revocation. If you take no action within the 10-minute window, the certificate is revoked automatically.

  • Uploaded certificate expiring: Notifies you when an uploaded certificate is approaching its expiration.

Set up custom notifications

Follow these steps to set up custom notifications:

  1. From the Trust Lifecycle Manager menu, go to Policies > Notifications.

  2. Find the notification you want to clone in the Notifications table and select the Clone notification icon. You can also filter by Category name to help find the notification that you want to clone.

  3. In the Create custom notification form, use the following fields to configure custom email notifications:

    • Notification name: Assign a name to help identify this notification.

    • Additional criteria (optional): Apply one or more filters to match certificates that you want to include in this notification.

      1. Select attribute: Select a certificate property (attribute) that you want to use.

      2. Select operator: Select an operator for how to match that attribute using the values in the dropdown on the right.

      3. Select value: Select a value to match, from the dropdown. The values in the dropdown are updated based on the attribute that you selected.

      4. Use the And or Or buttons below the dropdowns to apply more filters

    • Notice windows: Select one or more time range windows to send email notifications. Email alerts can be sent out in advance in the following predefined windows: 120 days, 90 days, 60 days, 30 days, 15 days, 10 days, 7 days, 3 days, 2 days, 1 day, and Today.

    • Recipients: Select recipients who should receive email notifications.

      • To send notifications to all users in your Trust Lifecycle Manager account, select All users. This is the default setting.

      • To send notifications to individuals, use the checkboxes to select specific account users.

      • To send notifications to certificate owners, select Certificate owners. Certificate owners are account-wide email contacts who can receive notifications.

    • Delivery option: Select whether to send digest email or individual email notifications.

      • Digest emails: Select this option to receive a single daily email that combines all matching events for that day.

      • Individual emails: Select this option to receive a separate email for each event at the time it occurs.

    • Email template (optional): Use this option to customize the subject line and body of the email for the notification.

      • Subject: The text of the email's subject line, including any variables that you select from the Body variable option below. Trust Lifecycle Manager fills in any variable with applicable values when a notification is sent.

      • Body variable: Select variables that you want to use in the email's subject line or body. When you select a variable here, it’s added to the subject line and at the top of the email's body. You can move the variable to anywhere you want to in the email's body.

      • Body: The text of the email's body, including any variables. Trust Lifecycle Manager fills in any variable with applicable values when a notification is sent.

      注意

      You need Account Admin access to create and edit the content of email notifications.

  4. Select Create to save the custom notification with the configured settings.