Account Manager

On going efforts to fix bugs and improve usability of DigiCert One Account Manager. Our goal is to improve user experience while also improving the reliability of the platform.

Minor bug fixes

Added a new feature flag to enable Service Now for Trust Lifecycle Manager users at the account level.

Released a new permission for CA Manager that allows users to recertify CA.

We fixed an issue where users saw a blank page when clicking an enrollment link while setting up their accounts.

We fixed an issue where users with specific licensing configurations were unable to view or make edits to their user details on their profile page.

We are removing the third-party basic authentication tool and replacing it with an internal tool. This transition will be seamless, requiring no action from users.

Starting November 1, 2023, at 18:00 MDT (November 2, 2023, at 00:00 UTC), we will require all DigiCert ONE accounts to use two-factor authentication (2FA).

You will use both your credentials and a one-time password to access your account. When you log in to your DigiCert ONE account on November 1, you will be prompted to set up two-factor authentication. If you have already enabled two-factor authentication in Account Manager before this date, no further action is necessary.

How to enable two-factor authentication in Account Manager.

Audit logs in Account Manager can now be pulled using an API.

Fixed issue where special characters (such as "Ü") were not supported in account names.

DigiCert One Account Manager will be replacing permissions with role-based access.

Users can now use the Enter key to proceed on the login page.

Fixed issue with adding organization contacts for Japanese language users.

After a user logs out of DigiCert ONE, they are taken to a login page that is based on the authentication preference set in their account.

Fixed an issue where on-premise users were not seeing custom features (such as a logo) on the login screen with the new two-step login flow.

Fixed an error that occurred on login when MFA was enabled on accounts and a new user was created.

When a user attempted to log in with an incorrect username, they were taken to an error page instead of receiving an error message.

Users now see a split login page. They will enter their username on the first page, then are directed to a second page to finish authentication. This allows for a wider range of authentication methods.

Documentation links go to the documentation specifically for the DigiCert One manager that the user is using.

Fixed an issue where a user was required to enter a device name when resetting 2-factor authentication.

Added new API endpoint that allows users to filter by active or disabled service users.

When editing the city name in an organization, we previously did not allow special characters. There are some specific special characters that are in city names (e.g. hyphen) which we now allow.

Updated MariaDB from version 10.3 to 10.6. Users with on-premises installations may wish to upgrade MariaDB in their environments.

Fixed an issue where users encountered a blank page after signing in to their account.

Fixed an issue where edits to an existing service user failed to update.

Users using SAML to log into DigiCert ONE will receive an email notifying them of IDP certificate expiration.

Provided support for CSC v1 APIs.

Improved and simplified onboarding flow for DSM customers.

Fixed issue where names were not displaying correctly in email notifications for client auth certificate expirations.

Fixed an issue where DigiCert ONE did not display product names correctly.