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Rerun failed post-processing actions and scripts in DigiCert Trust Assistant

DigiCert​​®​​ Trust Assistant allows you to rerun post-processing scripts that failed during the certificate installation process in DigiCert​​®​​ Trust Lifecycle Manager.

From version 1.2.6 onwards, DigiCert Trust Assistant also supports rerunning post-processing actions, providing more flexibility for handling deployment or integration tasks after certificate issuance.

How does it work?

DigiCert Trust Assistant manages the failed post-processing actions and scripts data by securely storing them in its cache, located under ~/.digicert-trust-assistant/cache/postscripts:

  • The expiration duration for each of the cache entries is set for a total of 14 days.

  • Users can rerun failed scripts at any time until the cache entry expires.

If it detects one or more certificates with failed post-processing actions and scripts in its cache, DigiCert Trust Assistant notifies users via:

  • An operating system notification at app launch.

  • A banner message when viewing the certificates in the respective keystore.

Wichtig

Since the cache is used, any changes to the certificate profile will not be reflected when the script is rerun.

To run the script with the updated profile, you must enroll for another certificate.

Rerun a failed action and script

To rerun failed post-processing actions and scripts from the DigiCert Trust Assistant dashboard:

  1. Locate the target certificate that had failed actions and scripts. Sorting the certificates by their validity period can help identify them.

  2. Open the actions (three dots) menu for the target certificate and select the option to Rerun failed action or script.

  3. Select one or more failed actions and scripts to rerun:

    • If the rerun results in another failure, DigiCert Trust Assistant displays an error message indicating the reason for failure.

    • Upon successful rerun, DigiCert Trust Assistant removes the failed actions and script entry from its cache.

    • Rerun will be disabled if the certificate is expired.

Wichtig

Fix any underlying issues with the failed actions and scripts before attempting to rerun them, otherwise the scripts may fail again.

Troubleshooting

For detailed troubleshooting guidance on failed scripts, refer to Troubleshoot post-processing scripts.