Submit an organization for validation
Submit an organization for validation before requesting certificates for it. Validating an organization before ordering certificates allows faster certificate issuance — when DigiCert receives the request, the organization validation is already complete.
The validation type you select corresponds to the certificate types you want to request for the organization. For example, selecting OV — Normal Organization Validation authorizes the organization for OV TLS/SSL certificates.
Before you begin
The organization must be added to your CertCentral account before you submit it for validation. See Learn how to add an organization to your CertCentral account.
Confirm the certificate types you want to request for the organization so you select the correct validation types below.
Second, decide what types of certificates you want to get for the organization. When submitting an organization for validation, the validation type corresponds with a certificate or type of certificate. For example, OV—Normal Organization Validation allows you to order OV TLS certificates for the organization.
Third, validating organizations before ordering certificates for them quickens the certificate issuance process. When DigiCert receives the request, we don't need to validate the organization because we've already validated it.
Submit an organization for validation
In the CertCentral main menu,
For Enterprise, Partner, and Legacy accounts: go to Certificates > Organizations.
For Subscription accounts: go to the Validation > Organizations.
On the Organizations page, select the organization you want to authorize for certificates..
On the organization details page, under Submit for organization validation section, select the validation types (certificates) for which you want DigiCert to validate the organization.
OV – Normal Organization Validation
Private SSL – DigiCert Private SSL Certificate
SMIME – SMIME Organization Validation
CS – Code Signing Organization Validation
EV CS – Code Signing Organization Extended Validation (EV CS)
DS – Document Signing Validation
EV – Extended Organization Validation (EV)
Add verified contacts if the selected validation types require them. The following validation types require a verified contact:
EV — Extended Organization Validation (EV), add an EV-verified contact to approve EV TLS/SSL certificate requests
EV CS-Code Organization Extended Validation (EV CS), add an EV CS-verified contact to approve EV code signing certificate requests.
CS-Code Signing Organization Validation, add a CS-verified contact to approve code signing certificate requests.
Warning
After you add an individual as a verified contact for EV, EV CS, or CS validation, you cannot remove them. Confirm the contact's details are accurate before adding.
To add a verified contact, use one of the following options. You can add multiple verified contacts.
Option 1: Add an existing CertCentral account user
Under Verified Contacts , select Add Contact .
In the Add Contact window, select Existing Contact.
In the Contacts menu, select the user you want to add as a verified contact.
If the contact is missing a Job Title or Phone number, add the missing information.
Select Add.
Select the certificate types the contact can approve: EV, EV CS, or CS.
Option 2: Add a non-CertCentral account user
By default, non-CertCentral users cannot be added as verified contacts. To enable this option, go to Settings > Preferences and enable Allow non-CertCentral users to be used as verified contacts. See Enable adding non-CertCentral account users as verified contacts.
Under Verified Contacts, select Add Contact.
In the Add Contact window, select New Contact.
Enter the contact's first and last name, job title, email address, and phone number.
Select Add.
Select the certificate types the contact can approve: EV, EV CS, or CS.
Next, select the types of certificates they can approve: EV, EV CS, or CS.
Repeat for each additional verified contact required.
Select Submit for Validation.
DigiCert begins validating your organization. For details on what to expect and how to prepare your team, see Organization Validation.
Validate organization
Complete organization validation
DigiCert must validate and authenticate your authority to order certificates on behalf of the organization. To do this, we call a verified phone number to speak with someone who represents the organization, such as the organization contact.
To get organization consent:
Answer the organization/validation phone call (preferred method).
Ensure that the organization contact and the company receptionist are aware that you've submitted your organization for validation.
Let them know that DigiCert needs to call a verified phone number to speak with one of them to finish the organization validation/authentication process.
Respond to the organization consent message.
If the DigiCert validation agent can't reach someone, they leave a message that includes a call-back phone number and a verification code.
If the DigiCert validation agent leaves a message, make sure that the organization contact responds to the message and provides us with the verification code.