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CertCentral notifications

CertCentral notifications inform users about certificate lifecycle events, account activity, validation status, and renewal timelines. Notifications are generated automatically based on account settings, certificate status, and user roles.

Notification types

CertCentral sends notifications for the following event types:

  • Certificate lifecycle events: issuance, expiration, renewal, revocation, or replacement

  • Renewal notifications: reminders before certificate expiration based on configured intervals

  • Escalation notifications: alerts sent to additional recipients when certificates approach expiration and renewal actions are incomplete

  • Validation and approval notifications: updates for domain control validation (DCV), organization validation, and approval requests

  • Account and system notifications: account activity, billing events, and system updates

Notification delivery

CertCentral delivers notifications using contact information associated with user accounts and configured recipients. Delivery methods include email notifications sent to registered email addresses and notifications sent to designated escalation or approval contacts.

Notification scope and control

Notification behavior can be controlled at different levels in CertCentral:

  • Account level: defines default notification behavior for the account

  • User level: controls which users receive specific notifications

  • Order level: controls notifications for individual certificate orders

Access to view or modify notification settings depends on assigned user roles. Only users with the required permissions can configure account-level notification settings.

What's next

Set up account notification recipients to configure default notification behavior for your account