Enable adding non-CertCentral account users as verified contacts
Before you begin
Verified contacts reduce validation and certificate issuance times.
If you want to limit who can add non-CertCentral account users as verified contacts, see Limit who can add new contacts from request forms.
Enable adding non-CertCentral account users as verified contacts
In your CertCentral account, in the sidebar menu, click Settings > Preferences.
On the Division Preferences page, at the bottom of the page, expand Advanced Settings.
In the Verified Contacts section, check Allow non-DigiCert users to be used as verified contacts.
Scroll to the bottom of the page and click Save Settings.