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Add a manager with the SAML permission

Before you begin

  • Be an admin in your account.

  • Have SAML enabled for your account.

  • Have the user's information: name, email, phone, and job title.

  • For accounts with divisions, you must know what divisions to assign the user to:.

See SAML certificate requests prerequisites.

Add a manager

  1. Go to the Add User page

    1. In the sidebar menu, click Account > Users.

    2. On the Users page, click Add User.

  2. Fill in the user's details

    In the User details section, enter the user's information.


    Do you want the manager to be a verified contact for EV SSL or Code Signing certificate orders? Make sure to provide their phone number and job title.

  3. Fill in the user access details

    In the User Access section, verify the username and define what the user can access in your account. Then check Allow access to SAML settings to assign the SAML permission to the user.

    Items to note

    • Only allow this user to log in through SAML SSO

      Don't check this box unless you have SAML Single Sign-on configured for your account. Without SSO, the new manager won't be able to sign in to their CertCentral account.

      Once SAML Single Sign-on is configured, you can always convert the manager to a SAML SSO-only type user if needed.

    • Roles

      You can only assign the SAML permission to the Manager and Finance Manager roles

  4. Create the user account

    When you are finished, click Add User.

What's next


Are you using an IdP initiated login URL to sign in to your CertCentral account? If you are, you must provide the new manager with this IdP initiated URL or application.

  • Managers who aren't restricted to Single Sign-on account access will be sent an email with instructions for completing their CertCentral account setup and signing in.

  • Managers who are SAML SSO-only users will be sent an email with the custom SSO URL for signing into their account.