Set up an authenticator application
DigiCert® account supports three two-factor authentication (2FA) methods: authenticator app, email authentication, and client certificate authentication. These options are configured at the account level, and your account administrator determines which methods are available to you.
Depending on your account settings, you may see multiple 2FA options in the sign in workflow.
If you're added to an account with 2FA enabled, you receive a welcome email prompting you to set up your password and authenticator app. If your administrator later enables an additional 2FA method, you receive a separate notification email.
In both cases, the email directs you to the DigiCert sign in process where you can scan a QR code to configure your authenticator app.
Follow these instructions to set up your time-based one-time password (TOTP) authenticator app.
To set up 2FA
Open your email with the subject line "Update your account," then select Update your account.
If this is the first time you’re signing in, create your password, then select Submit.
Open your preferred authenticator app, and scan the QR code on the sign in page. Alternatively, select Get a setup key and enter the key into your authenticator app.
Select Set up mobile authentication.
On the sign in page, enter your username, then select Next.
Enter your password, then select Sign in.
Enter your one-time code from your authenticator, then select Verify.
Read and select the checkbox I have read and agree to the DigiCert Services Agreement and Privacy policy and select Accept.