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Disable a service user

If a service user is no longer needed, you can disable it. Disabled service users can be re-enabled if required.

Tip

Before disabling a service user, ensure your API integrations will continue working:

  • Replace the service user ID token in your API integrations with an active token.

  • API integrations using a disabled service user will stop working immediately.

To disable a service user

Tip

To perform this action, you must have a user role that contains the Manage users permission.

  1. Sign in to DigiCert ONE.

  2. Navigate to the Manager menu icon (top-right), select Account.

  3. In the left navigation menu, select Access > Service users.

  4. On the Service users page:

    1. Locate the service user by its Friendly name.

    2. Hover over the friendly name until the More actions (⁝) icon appears.

  5. Select ⁝ > Disable.

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