Certificate troubleshooting
Error creating certificate
If your certificate failed to create, then you'll see the following error message:
Error creating certificate. Check logs for more information.
A certificate can fail for many reasons. To troubleshoot, review the audit log to understand the specific issue.
To check the audit logs:
In the Software Trust menu, go to Logs > Audit logs.
Locate the log entry with the following parameters:
A Status of Failure
A Resource type of Certificate
An Action of Generate.
Select the corresponding log entry.
Review the Error message field to understand how to troubleshoot.