Ask AI Assist for help
In addition to reading the context-sensitive help and the product guide, you can ask AI Assist for information about Trust Lifecycle Manager. For example, you might want to learn more about inventory, onboarding, configuring, installing, and API actions. This Gen AI-powered chatbot pulls answers from our documentation websites, including the DigiCert product docs and DigiCert developer portal.
To chat with AI Assist, open the ? menu on the top-right and select the chatbot option.
Important
This page focuses on how to get help using AI Assist. To learn about its data analysis capabilities, see Ask AI Assist about your account and inventory.
Help capabilities
AI Assist supports the following help capabilities:
Accepts prompt inputs in natural language
Accepts prompt inputs in all major international languages and deliver the response in the same language
Shows source references for each answer AI generates as citations
Stores conversation history along with chat context for quick recollection for users
Allows you to copy the chat response with the click of a button for sharing of chatbot answers
Opens a new session with the chatbot using the plus button
Allows you to provide feedback for every response that it has provided
Best practices for using AI Assist
Use the following functionalities to gain the best use of AI Assist.
Functionality | Description |
|---|---|
Save a response | Copy the chatbot responses to save for later or share with others. Select the copy icon below the response. |
Review chat history | AI Assist saves the history of your chats over time. The history persists regardless of your logged-in status. To view the history, select the history icon in the top-right corner. Select a previous prompt in your history to get a fresh response for it. Note: AI Assist does not capture or store your personal data. Just the chat content from your logged-in session. |
Get the best possible answers | AI Assist gathers responses from multiple DigiCert sources based on the questions you ask, including content for all DigiCert products. To get the best possible answers, follow these tips:
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Report inaccurate responses | Due to its nature, AI Assist might make mistakes or give inaccurate answers. If you feel that AI Assist provides invalid or misleading information, we recommend you try one of the following actions:
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Tip
We regularly evaluate the success of AI Assist's answers. To let us know how it's working, select the thumbs up or thumbs down button.
Questions you might ask
Use the following types of questions to guide your use of AI Assist:
How can I install my SSL certificate on the server?
How to configure ACME server for cert workflow?
How to install a discovery sensor on my Windows server?
How do I configure my custom workflow in TLM?
How do I migrate my MS CA certificates to DigiCert CA certs?
How to migrate my legacy PKI infrastructure to cloud infra?
What are my day 0 activities in TLM as an Admin?
How do I set up 2FA?
What various ways can I do a network discovery scan?
What are the steps for binding a certificate to a server?
How does TLM help with PQC readiness?
How do I manage a new certificate that I issued?
Can you generate java code for capturing OCSP response during certificate updates?
How to generate Rest API code in java to integrate my XYZ service to DigiCert Services API?
How do I generate Python code to add reviewer approval to my cert update workflows?
How can I integrate DigiCert services API into my cert management workflow?
Give me the endpoint and application Json for updating seats in TLM API.
Disable the AI Assist chatbot
If you do not want to run the AI chatbot in your account, DigiCert can disable it for you. Contact DigiCert Support or your account representative to request disabling AI Assist for your Trust Lifecycle Manager account.