Skip to main content

Resend the account setup email

You can resend the account setup email for standard and service users. This is useful when:

  • The user cannot locate the initial email.

  • The link in the email expires before the user sets up their account.

  • An administrator needs to reset a user's password. See: Reset your own password

To resend the email

  1. Sign in to DigiCert ONE.

  2. Navigate to the Manager menu icon (top-right), select Account.

  3. In the left navigation menu, select Access > Users.

  4. On the Users page:

    1. Locate the service user by their First name.

    2. Hover over the name until the Resend account setup (✉) icon appears.

  5. Select ✉ icon.

Resend update account email

What's next

DigiCert ONE resends the Update Your Account email with instructions and a new link for updating their DigiCert ONE account sign-in credentials.