Part 1: Initial access and setup
Initial access and setup is your first step in establishing secure, managed access to DigiCert® Device Trust Manager. This guide walks you through the foundational setup, including your initial sign-in and setting up administrative roles for managing devices.
Objectives
Complete your first sign-in and navigate DigiCert® Account Manager.
Set up a Solution Administrator user for device management.
Before you begin
To complete initial setup steps, make sure you have:
A DigiCert® ONE Account for your organization.
An Account Administrator role with the ability to create additional users.
A CA hierarchy with private root CA and intermediate CA configured in DigiCert® CA Manager.
Reviewed User roles and permissions information.
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If you are missing any of the above, contact your DigiCert® account representative. Once ready, access Device Trust Manager at:
one.digicert.com (production)
demo.one.digicert.com (training, demos, proofs of concept, and pilots)
Step 1: First sign in
When you first sign in, you will enter Account Manager—the central hub for managing user access, roles, and account details. From here, you can:
View account details on the Accounts page to confirm your organization’s setup.
Manage organizations on the Organizations page to organize teams or departments.
Manage user access and roles on the Access page to assign user roles, including administrators and service users.
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See Account Manager documentation to learn more.
An Account Administrator—typically an IT team member—assigns user access and roles in Account Manager but doesn’t directly interact with Device Trust Manager. To use Device Trust Manager, an Account Administrator assigns a user Device Trust Manager access with the Solution Administrator user role.
Step 2: Create a Solution Administrator user
A Solution Administrator manages devices within Device Trust Manager. One or more Solution Administrators are required to manage Device Trust Manager.
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While it’s possible for one person to act as both the Account Administrator and Solution Administrator, these roles are often held by separate individuals based on their respective functions in an organization. The Solution Administrator is typically part of the product or operations team overseeing device management, while the Account Administrator is often an IT or PKI Ops member.
Sign in to DigiCert® ONE as an Account Administrator.
In the Account Manager menu, select Access.
Follow Account Manager Add a user steps to create a user account for the Solution Administrator. When adding the user:
Assign Device Trust Manager access with the Solution Administrator role.
Assign DigiCert® CA Manager access with the Read only role.
Review your progress
After completing these steps, Device Trust Manager should be set up for secure and organized device management. You should now have:
Signed in to Account Manager as an Account Administrator and confirmed account details.
Added a new user and assigned Device Trust Manager access with the Solution Administrator role.
What’s next?
Continue to Part 2: Configure Device Trust Manager to set up the basics.