Set default user for Auto-Renew certificate orders
Automatic renewal is disabled for a certificate order if the user who originally placed the order is deleted or loses renewal permissions. Set a default Auto-Renewal User to prevent automatic renewal interruptions across your account or division.
Important
The default Auto-Renewal User replaces the original requester on all automatic renewal orders for the division. If your account does not use divisions, the default user applies to all automatic renewal orders in the account.
Before you begin
You must be a CertCentral administrator to set a default Auto-Renewal User.
Set the default Auto-Renewal User
In the CertCentral main menu, go to Account > Divisions.
On the Divisions page, select the division name.
On the division details page, select Edit Division.
In the Auto-Renewal User dropdown, select the default user for automatic renewal orders..
Select Save Division.
The selected user is now listed as the requester for all automatic renewal orders in the division. If your account does not use divisions, this user is the requester for all automatic renewal orders in the account.