Approve a user
Approve a user to grant access to CertCentral based on their assigned role and division scope.
Before you begin
You must have Administrator access to approve users.
The user must have accepted the invitation and completed account setup before approval becomes available.
Important
Unapproved user invitations expire 60 days after the invitation was created.
Approve the user account
In the CertCentral main menu, go to Account > User Invitations.
Locate the user with the status Needs administrator approval.
Select Details.
In the Approve User Invitation window, configure the user's access:
(Optional) Select Restrict this user to specific divisions and choose the divisions from the dropdown. This option appears when divisions are enabled in your account.
Under Role, select the appropriate role: Administrator, Manager, Finance Manager, Standard User, or Limited User. To assign the Limited User role, select Standard User and then select Limit to placing and managing their own orders.
(Optional) In the Approval Message To Invitee box, enter a message to include in the approval email.
Select Approve.
The user receives an email confirming their account is approved and activated, with a link to the sign-in page.
Notice
After a user is approved, editing their name, email address, and phone number is done in DigiCert account, not in CertCentral. To update CertCentral-specific details — phone number, job title, and CertCentral email address — see Update your CertCentral profile settings.