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Configure client authentication certificate sign in method

Once Client certificate authentication is enabled, follow these instructions.

Prerequisites

  1. Request a certificate

    Generate a client authentication certificate in Account Manager or contact your administrator to issue a client authentication certificate.

  2. Install the certificate

    On your device, follow the instructions provided by your administrator or DigiCert to install the certificate. Ensure the certificate is securely stored and accessible from your browser or application.

  3. Test the sign-in process

    Attempt to sign in to DigiCert ONE using the client certificate method to confirm successful setup.

Store your client authentication certificate in DigiCert Trust Assistant

If DigiCert Trust Assistant is already installed, follow these steps:

  1. In the Welcome to DigiCert ONE email, select Sign in to DigiCert ONE.

  2. To generate and install your certificate in the keystore, click Install certificate.

  3. A dialog may appear requesting permission to access your local network. If prompted, select Allow. This permission is required because your browser communicates with DigiCert Trust Assistant through a local port.

  4. Enter your PIN for your keystore, then select Submit.

    Note

    Once the installation is complete, a success message, Client certificate installed, will appear.

To install DigiCert Trust Assistant, follow these steps:

  1. In the Welcome to DigiCert ONE email, select Sign in to DigiCert ONE.

  2. You will be redirected to a page about DigiCert Trust Assistant, select Install.

  3. A dialog may appear requesting permission to access your local network. If prompted, select Allow. This permission is required because your browser communicates with DigiCert Trust Assistant through a local port.

  4. After installation, a pop-up will appear to enter the PIN for your keystore, then select Submit.

  5. To install your certificate in the keystore, click Install certificate.

  6. Enter your PIN for your hardware token, then select Submit.

    Note

    Once the installation is complete, a success message, Client certificate installed, will appear.

Client authentication sign-in procedure

After storing your client authentication certificate in DigiCert Trust Assistant, follow the steps below:

  1. Enter your username on the DigiCert ONE sign-in page.

    Note

    On the sign in page, you will be prompted to choose one of the client authentication certificates that is installed in the DigiCert Trust Assistant.

  2. DigiCert Trust Assistant will launch.

  3. In DigiCert Trust Assistant, select the hardware token where your client authentication certificate was stored.

  4. Select the appropriate certificate.

  5. Select Ok.

  6. On the DigiCert ONE sign-in page, enter your client authentication certificate password.

  7. Select Sign in.