Order eSeals using CertCentral
As of 29 May 2025, CertCentral EU will be used for document signing certificate issuance.
CertCentral allows you to add organizations to your account before ordering certificates for them. Once you've added them, you can then submit them for validation.
To ensure there is no delay in processing new eSeal orders and onboarding new users:
Sign up for CertCentral
Go to the CertCentral sign up page and enter your details to get started. See Set up your CertCentral account.
Add an organization
In your CertCentral account, in the left main menu, go to Certificates > Organizations.
On the Organizations page, select New Organization.
On the New Organization page, under Organization Details, enter the specified organization information:
Legal Name
Enter the organization’s legally registered name.
Assumed Name
If your organization has a DBA name (doing business as name), and you want the name to appear on the certificates, enter the name here.
If not, leave this box blank.
Organization Phone Number
Enter a phone number at which the organization can be contacted.
DigiCert® must call a verified organization phone number to confirm your authority to order certificates for the organization.
Learn more about how we confirm your authority.
Country
In the dropdown, select the country where the organization is legally located.
Address 1
Enter the address where the organization is legally located.
Address 2
Enter additional address information, such as a Suite number, if applicable.
City
Enter the city where the organization is legally located.
State / Province / Territory / Region / County
Enter the state, province, territory, region, or county where the organization is legally located.
Zip Code/ Postal Code
Enter the zip or postal code for the organization’s location.
Under Validation Contact, provide the contact's information:
First Name
Enter the contact's first name.
Last Name
Enter the contact's last name.
Job Title
Enter the contact's job title.
Email
Enter the contact's email address at which they can be reached.
Phone Number
Enter the contact's phone number at which they can be reached.
Phone Extension
Enter the contact’s extension, if applicable.
When ready, select Save Organization.
The organization will now appear in the organization drop-down list on the certificate request forms. See Organization and domain management for more information.
Add an authorized representative
You must add at least one authorized representative to your certificate request.
Under Contacts, select Add authorized representative. In the Add authorized representative window, complete the following task as needed:
Add an existing authorized representative
Select Existing contact.
In the Contacts menu, select the contact you want to use as the authorized representative for this request.
If you select a contact who is not an existing authorized representative, we must validate them.
Select Add.
Add a new authorized representative
Select New contact.
Enter the contact's first and last name, job title, email address, and phone number, and then select Add.
Enable product
Contact support and provide your CertCentral account ID and name to enable required products for your account.
What's next
When you receive a notification that your certificate is expiring, sign in to CertCentral and order your certificate (EU Qualified eSeal or AATL Org eSeal).