Skip to main content

Order eSeals using CertCentral

As of 29 May 2025, CertCentral EU will be used for document signing certificate issuance. 

CertCentral allows you to add organizations to your account before ordering certificates for them. Once you've added them, you can then submit them for validation. 

To ensure there is no delay in processing new eSeal orders and onboarding new users:

  1. Sign up for CertCentral

    Go to the CertCentral sign up page and enter your details to get started. See Set up your CertCentral account.

  2. Add an organization

    1. In your CertCentral account, in the left main menu, go to Certificates > Organizations.

    2. On the Organizations page, select New Organization.

    3. On the New Organization page, under Organization Details, enter the specified organization information:

      Legal Name

      Enter the organization’s legally registered name.

      Assumed Name

      If your organization has a DBA name (doing business as name), and you want the name to appear on the certificates, enter the name here. 

      If not, leave this box blank.

      Organization Phone Number

      Enter a phone number at which the organization can be contacted. 

      DigiCert​​®​​ must call a verified organization phone number to confirm your authority to order certificates for the organization.

      Learn more about how we confirm your authority.

      Country

      In the dropdown, select the country where the organization is legally located.

      Address 1

      Enter the address where the organization is legally located.

      Address 2

      Enter additional address information, such as a Suite number, if applicable.

      City

      Enter the city where the organization is legally located.

      State / Province / Territory / Region / County

      Enter the state, province, territory, region, or county where the organization is legally located.

      Zip Code/ Postal Code

      Enter the zip or postal code for the organization’s location.

    4. Under Validation Contact, provide the contact's information:

      First Name

      Enter the contact's first name.

      Last Name  

      Enter the contact's last name.

      Job Title

      Enter the contact's job title.

      Email

      Enter the contact's email address at which they can be reached.

      Phone Number

      Enter the contact's phone number at which they can be reached.

      Phone Extension

      Enter the contact’s extension, if applicable.

    5. When ready, select Save Organization.

      The organization will now appear in the organization drop-down list on the certificate request forms. See Organization and domain management for more information.

  3. Add an authorized representative

    You must add at least one authorized representative to your certificate request.

    Under Contacts, select Add authorized representative. In the Add authorized representative window, complete the following task as needed:

    1. Add an existing authorized representative

      1. Select Existing contact. 

      2. In the Contacts menu, select the contact you want to use as the authorized representative for this request.

        If you select a contact who is not an existing authorized representative, we must validate them.

      3. Select Add.

    2. Add a new authorized representative

      1. Select New contact. 

      2. Enter the contact's first and last name, job title, email address, and phone number, and then select Add.

  4. Enable product

    Contact support and provide your CertCentral account ID and name to enable required products for your account.

What's next

When you receive a notification that your certificate is expiring, sign in to CertCentral and order your certificate (EU Qualified eSeal or AATL Org eSeal).

Nesta secção: